Shipping Policy

Shipping Policy – Elaf Pret

Last Updated: Sep 15, 2025

At Elaf Pret, we aim to deliver your favorite fashion and lifestyle products—including suits, handbags, perfumes, jewellery, and more—with efficiency, care, and reliability. Please review the details below regarding our shipping process, timelines, charges, and international delivery guidelines.

1. Delivery Timelines

Order Processing

Most ready-to-wear and accessory orders are processed and dispatched within 2–3 business days after order confirmation.

Domestic Delivery (Within Pakistan)

Once shipped, deliveries within Pakistan typically take 3–5 business days, depending on your city or region.

International Delivery

International delivery times vary based on the destination country and local customs procedures. Estimated delivery timelines will be displayed at checkout.

If you need clarity on the delivery timeframe for your specific order, feel free to contact our support team.

2. Delivery Charges

Domestic Orders

Shipping fees for deliveries within Pakistan depend on the product type and delivery location. All charges will be shown at checkout before you complete your order.

International Orders

International shipping costs are calculated based on package weight, destination, and shipping method. The final amount will be displayed at checkout.

Non-Refundable

Please note that all shipping charges become non-refundable once an order has been dispatched.

3. International Orders, Customs & Duties

Customer Responsibility

For international shipments, Elaf Pret is not responsible for any additional fees charged by customs or local authorities in the destination country. These may include customs duties, import taxes, brokerage charges, or other applicable fees.

Payment of Customs Charges

All such fees must be paid by the recipient. We recommend that international customers check with their local customs office for estimated costs before placing an order.

Refusal of Delivery

If an order is refused due to customs fees or other charges, the shipment may be abandoned, and no refund will be issued. Any expenses incurred due to refusal will be deducted from any potential refund or charged to the customer.

4. Order Tracking

Once your order has been shipped, you will receive an SMS or email containing your tracking number and a link to monitor your shipment.

5. Contact Us

For any assistance regarding your order or delivery, please reach out to us:

📧 Email: contact.elafpret@gmail.com
📱 Phone/WhatsApp: 0309-7887799

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